Buyden (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal data is handled responsibly, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us through our website, newsletter, and business services.
We may collect and process the following types of personal data:
Contact Information – Name, company name, email address, phone number, and business address.
Business Details – Industry sector, business requirements, and project specifications when submitting a request for quote.
Communication Data – Records of correspondence with our team.
Newsletter Data – Email addresses provided for subscribing to updates.
Website Usage Data – IP address, browser type, pages visited, and cookies (for analytics and performance).
We process your personal data only where lawful and necessary, including:
To respond to your inquiries and business requests.
To provide quotations, services, and order updates.
To manage client accounts and partnerships.
To send newsletters and updates (only if you have subscribed).
To improve our website performance and client experience.
To comply with legal obligations.
We rely on the following lawful bases for processing your data:
Contractual necessity – when processing is required to fulfil an agreement or quotation request.
Legitimate interests – for business communication and improving our services.
Consent – for marketing emails and newsletters (you may withdraw consent anytime).
Legal obligation – when required by law or regulation.
We do not sell your personal data to third parties.
Data may be shared with trusted service providers (e.g., IT, logistics, or email platforms) under strict confidentiality agreements.
Since Buyden operates in both the UK and Pakistan, some data may be transferred internationally, but we ensure all transfers are protected by appropriate safeguards.
We will retain your personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.
We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction.
You have the right to:
Access your personal data.
Request correction of inaccurate information.
Request deletion of your data (where applicable).
Restrict or object to data processing.
Withdraw consent for marketing at any time.
Request data portability in certain circumstances.
To exercise these rights, contact us using the details below.
Our website may use cookies to improve user experience and analyze website traffic. You can manage or disable cookies through your browser settings.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
UK Office (Clients & Logistics) London, United Kingdom
buydenstores@outlook.com
Pakistan Office (Production & Operations) Faisalabad, Pakistan
+92 321 1612100
buydenstores@outlook.com
If you are not satisfied with our response, you also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at https://ico.org.uk.